I got our reservation at the North Rim on April 11 for September 9 & 10 of next year. Yesterday I got a phone call from Stephanie of the reservations office. She said there had been a glitch in their system on that day and they were overbooked by 170 reservations! I felt so sorry for her - she was very kind, but almost begging me for understanding as she alone had to work thru these and I'm sure she was getting a LOT of anger from folks she contacted. I had gotten a reservation for a rim view western cabin. My option for the same dates were to take a partial view western cabin. No problem - at least I'm in the park and our friends have a reservation (made on a different day and not affected by the glitch) for a rim view pioneer cabin. So we'll walk to the rim or to their cabin to view the rim! I just hope this isn't a bad sign for our third try...... stay tuned!